At Flowers Streatham, we take immense pride in delivering only the freshest blooms to our valued customers. As a trusted local Streatham florist, we are committed to serving households and businesses in the area with stunning arrangements and reliable service. Every bouquet and floral gift is carefully selected and professionally arranged to ensure your complete satisfaction.
If your flowers are damaged or not in pristine condition upon arrival, we want to know right away. Please inspect your order as soon as it is delivered. In the rare event that your flowers are visibly damaged, wilted, or otherwise unsatisfactory, contact us as soon as possible. To help us resolve your concern swiftly, we may ask for a photo of the damaged blooms and their packaging. This will aid our team in investigating the circumstances and offering you the best solution.
Our Fresh Flowers Guarantee means that your arrangement will look beautiful and vibrant for a minimum of five days from delivery, provided you follow our care instructions. Should your flowers show signs of premature wilting or lose their appeal within this period, please inform us as soon as possible. We may request a photograph to better understand the issue. Ensuring our customers in Streatham and the surrounding neighbourhoods receive the finest quality is our top priority.
In cases where your flowers do not meet our freshness promise, arrive damaged, or are different from what you ordered, you are eligible for either a replacement arrangement or a full refund. The choice is yours. Our team will review every request carefully and fairly to determine if a replacement or refund is appropriate. We strive to process suitable refunds or arrange new deliveries promptly, so you never have to worry about missing out on a special moment or gift.
Your peace of mind is important to us. If you have a complaint regarding your order or an aspect of our service, please get in touch promptly with your order details. Our friendly team will listen to your feedback and work alongside you to resolve the issue. Each concern is treated with sensitivity and urgency, reflecting our commitment as a trusted Streatham florist. We aim to resolve all complaints fairly, transparently, and as quickly as possible, keeping you updated throughout the process.
Flowers Streatham has been honoured to serve the local community for years, bringing fresh floral beauty to homes and local businesses. We thank you for choosing us and encourage you to reach out with any concerns, knowing your satisfaction is always at the heart of what we do. Your trust means everything to us, and we will always go the extra mile to ensure you receive the best quality flowers and service every time.
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